When your booking includes boat tickets we will first try to find a suitable solution. Available solutions will depend on the weather conditions (does it look like the boat will be able to depart the next day?). We will contact you and discuss options case to case. When you decide to take the next available boat we will make the arrangements for you. In case you decide the boat solutions are not suitable for you we will refund your booking. We will refund the total payment except of an amount of USD 3,- per person. This amount is needed to cover the costs of delivered services.
When you not booked boat tickets with us
In case you booked only a tour, car services or rentals without boat tickets and you have to cancel these because you could not come to Karimunjawa we will check the boat cancellations. If this is indeed the case we will refund your payment. e will refund the total payment except of an amount of USD 3,- per person. This amount is needed to cover the costs of delivered services.